Terms of service

Guarantees

Big Rideau Tackle guarantees on time and accurate orders. Orders may be place via our secure online ordering system or over the phone.

Accurate Orders Guarantee

Big Rideau Tackle stands behind the authenticity of everything we sell. All of our products are brand new, first quality, and guaranteed to be authentic.

To ensure that our items are authentic, we work directly and exclusively with representatives of the brands we carry. We inspect products when they arrive in our warehouse and we stand behind every sale. If you are concerned about the authenticity or quality of an item you received from us, simply Contact Us and we will promptly provide a solution.

Price Match Policy

If you find a lower price, on any product we stock, we would like the opportunity to match it. We know that price is a critical concern. Our goal is to eliminate this concern by assuring you that by choosing Big Rideau Tackle you're getting our lowest prices possible.

We routinely scan our competitors to assure that our prices can't be beat. We will not price match with auction sites, Amazon, ebay etc. for example.   Lower prices that cannot be confirmed will not be honored. Simply inform one of our knowledgeable reps with the online site where you found the better price; once price and source are confirmed, and the parameters maintained, Big Rideau Tackle will try to match it!

A price match can only be applied for an item with the same specifications as the item on the competitor's site. In addition, if the competitor assesses a shipping cost with the price of the item we will match the total price of the item and shipping. We reserve the right to confirm lower prices before any final Big Rideau Tackle sale. The source of a lower price must come from an authorized dealer within Canada of the product in question (i.e., authorized Shimano, Daiwa, etc. dealer). If the price does not come from an authorized online source, current Big Rideau Tackle prices stand.